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Our service promise: Fast response to your inquiries & top quality!

News week 39

News week 39

Our current service performance

At SEIKOM Electronic, we are continuously committed to providing our customers with the best possible service. Today we would like to focus on our service promise: Since August, we have successfully answered 97% of our requests within 24 hours.

Our service promise at a glance:

New: Live chat

For even faster support, we have reactivated our live chat on the homepage. So if your request is particularly urgent, we are there for you directly.

Quick answers:

Our dedicated customer service team is committed to ensuring that your questions and concerns are dealt with promptly.

Dispatch within 24 hours:

If it has to be particularly fast, we can ship goods on request by 2 p.m. on the same day with delivery on the next working day.

100% Quality tests:

All devices are thoroughly tested before shipping to ensure our consistently high quality. Our return rate is less than 0.3%.

Exchange option:

For standard products from the SEIKOM Electronic range, we offer you the option of an uncomplicated exchange within 6 weeks of dispatch, provided the goods are in their original packaging.

Comprehensive technical advice:

With more than 30 years of experience in industrial sensor technology, we can assist you with technical questions and also offer solutions for customer-specific applications.

 

If you still have doubts about our service promise, you are welcome to test our services. Your satisfaction is very important to us! This is how you can test our service: Send us an e-mail with your request to info@seikom-electronic.com. You can also contact us by telephone at +49 (0) 2058 2044 achieve. Your satisfaction is our greatest motivation and we look forward to continuing to provide you with the best possible service.

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